HomeHelp
Help After a Night at Treasure Cove
A long winter evening at Treasure Cove Casino & Bingo should still feel fine when you wake up the next morning. If it does not, these are the people to call, at any hour and free of charge.
By the Snowbound localsChecked October 14, 2026
Help
Gambling Support BC, any hour
Gambling Support BC is the province's free help program, run by the Independent Gambling Control Office (IGCO). The number is 1-888-795-6111. It is toll-free and answers 24/7, through every dark winter night. A navigator can help you on the spot, find local services or book counselling for you.
The line is not only for the person who played. Family and friends affected by someone else's gambling can call it too, and they get the same help. Its website is gamblingsupportbc.ca.
Help
Help inside the casino
Inside Treasure Cove there is a GameSense Info Centre. GameSense is BCLC's program, and its purpose is plain: it explains how the games work and how to keep play in check. You can stop by on the way in, before the first hand or the first bingo card, or later if the evening starts to drift.
Help
Game Break for a longer pause
Game Break is BCLC's self-exclusion. You choose 6 months, 1 year, 2 years or 3 years, and once chosen, that length cannot be changed. One agreement bars you from BC gaming facilities, Treasure Cove included, and from play on PlayNow.com.
Enrolment happens in person with a gaming worker at a casino or community gaming centre, with government photo ID. It can also be done by video meeting with BCLC staff, from your own kitchen table if that feels easier.
Help
Set the night up at home
Before you leave the house, fix a spending limit and keep to the number you chose there, not one that feels right later. If you are staying over at Prestige Treasure Cove Resort, leave the bank card in the room. Every casino game is set up with an edge for the house. So the limit is what the evening costs, not money to win back.
Questions
Quick answers by the fire
Does anyone answer the help line after the casino closes at 2 AM?
Yes, Gambling Support BC answers 1-888-795-6111 24/7, and the call is toll-free. The middle of a long winter night is a perfectly good time to pick up the phone.
Can a worried partner or friend phone the line?
Yes, the line also helps people affected by someone else's gambling. A navigator can talk with them on the spot, find local services or book counselling.
Is Game Break possible without going to a casino?
Yes, enrolment can be done by video meeting with BCLC staff. The other route is in person with a gaming worker at a casino or community gaming centre. The length you pick, from 6 months to 3 years, stays fixed once set.